We value your time and ours. To ensure we can accommodate all of our clients, Arch Spa requires a minimum of 24 hours’ notice for appointment cancellations or rescheduling.

How to Cancel or Reschedule:
You may contact us by:

• Phone: 782-232-2724

• Text: 782-232-2724

• Facebook Message: [Arch Spa Facebook Page]

• Email: inquiries@archspa.ca or booking@archspa.ca

Late Cancellations & No-Shows:

• Appointments cancelled with less than 24 hours’ notice, or missed without notice, may be charged 50% of the scheduled service cost.

• We reserve the right to waive this fee at our discretion, with more leniency for established, repeat customers.

We appreciate your understanding—this policy helps us provide the best service to all of our clients while respecting everyone’s time.